If you looking for a great place to get a massage then this is definitely the place!! Ask for Denise she's amazing!! I will be back for sure! The rooms are relaxing and beautiful I can't wait to see the expansion and new services added to the menu!!
Sylvia H. 10/23/2019
Lest cut the chase They are simply the best. Me and my fiance got the best Massage ever. Daniel, and Cristal. 10 out of 10. See you soon
Elisa L. 8/26/2019
Thomas was wonderful!! Having a neck surgery he knew exactly what to do. The price is worth the professional service you receive!! Was a big fan of Massage Envy when I lived in Florida. But, IMR is my new go to place. Thanks Thomas and your great staff.
Nancy K. 8/08/2019
One of the best massages I've ever had. I almost feel asleep I was so relaxed. Kyrie was amazing! I had the 90 min rose quartz Gua Sha massage. My face felt amazing after the Gua Sha massage.
Stef A. 7/11/2019
I was recently in a car accident and experiencing some pain due to whiplash. I knew massage would help, so I took to Yelp to find a local therapist. IMR Massage was a top result, and I decided to book with them (despite their premium prices) based on their glowing reviews specifically for post-accident "medical" massage therapy.
My first visit was an unmitigated disaster - easily the worst massage I have ever received! The "therapist" had a skills commensurate with what I'd expect from a random person off the street. To his credit, he interviewed me about my condition and checked in about pressure preferences, which he accommodated. However, my issue was not the pressure, but his technique. He had only a few moves in his quiver - bluntly rolling a knot in my shoulder back and forth over and over, roughly "plucking" the muscles along my spine against the grain, and rubbing open palms up and down my back. The first two moves became so painful I had to ask him to stop. He then simply rubbed up and down my back for at least 30 minutes - no kneading, no targeted pressure, nothing. I was so shocked and uncomfortable throughout the whole process, I contemplated getting up and leaving. Unfortunately I chose to stay, and ended up in more pain than when I arrived (not "good pain" from grinding things out). When the receptionist asked how my massage was, I took a deep breath and shared that it was a surprisingly painful, disappointing experience. She was very apologetic and offered me a comped session if I would come back for another try, which I accepted.
My second visit was a few days later - and it was great! Michael was my therapist this time around, and he was careful to ask lots of questions, start off slow and gentle, and check in with me throughout the massage. The massage itself was a night-and-day improvement over the first. Michael used several effective techniques that demonstrated his skill as a trained, professional massage therapist. In the end, I felt quite a bit of relief!
I am very grateful for the excellent customer service. IMR took me seriously, and made sure I got what I was looking for. Crap happens - not every service encounter is going to be excellent - but IMR showed their integrity in their desire to make things right.
Would I go back? Yes! Would I recommend IMR? Yes, with one caveat - know your therapist.